For niche operators, the relationship with guests is an asset built over time.
But today, everything runs through PMS, email, Wi-Fi, and digital payments: all it takes is one attack to turn a technical problem into a reputational crisis.
A practical resource, featuring real-life cases and demonstrations, to help you identify the most common risks and develop a basic prevention and response plan.
SPEAKERS
Elena Farinelli
I Love Florence Digital Strategist & Owner
Dario Cafiero
PID Florence Digital specialist
Giovanni Chiappa
Digital Business Center - Florence Chamber of Commerce Digital Specialist
